Maintenance Request

Submit a maintenance request for your Lake Tahoe rental property. Our team will respond promptly to address your needs.

Submit Your Maintenance Request

Full Name

Email Address

Phone Number

Property Address

Urgency Level

Low Priority Medium Priority High Priority

Type of Issue

Detailed Description

Upload Photos (Optional)

I give permission for maintenance personnel to enter my unit in my absence if necessary.

Important Information

Please note that our maintenance team will respond to your request based on the urgency level and type of issue. For emergencies that require immediate attention, please call our emergency line at 530.994.8882.

Emergency Situations

Fire or smoke
Major flooding or water leaks
Gas leaks or suspicious odors
No heat during winter months
No functioning toilet in the unit
Security or safety issues

What to Expect

Confirmation email upon submission
Response within 24-48 hours for non-emergencies
Scheduling of maintenance visit
Follow-up after completion
Option to provide feedback

Need Immediate Assistance?

For urgent maintenance issues that require immediate attention, please call our 24/7 emergency line

Call Emergency Line: 530.994.8882 View Resident Resources